Since it was going to be a few days until I heard back from Dell, my mother (such a wise lady), suggested that I call my credit card company and dispute the charges for the computer.
I spoke with Citi cards, and they said that they would cover up to $500 of accidental damage in the first 90 days from purchase. Great, I was in the first 90-days, but I didn't do the damage, Dell did. Citi cards didn't care. I would have to submit a claim with them and they would probably cover it. They would send me some paperwork, and I could submit it if my Dell didn't step up and fix the problem.
Not only did I get mileage for my purchase, but they would pay to fix my computer, sweet!
This Blog documents my purchase of a Dell Latitude D820 from Dell in April 2007.
No comments:
Post a Comment